FAQ

Common questions

VIP.LY is a membership platform for venues and exclusive communities. Issue digital VIP cards, scan at the door, and manage access from one dashboard.

Enter their email and the card is added to their account automatically. If they do not have an account yet, they get an email inviting them to create one.

Plans start at $30/month for 50 VIP cards. Plus is $50, Pro is $100, and Enterprise is $1,000 for unlimited cards. Members use the app for free.

Yes. We use bank-level encryption in transit and at rest, and we never share personal information with third parties without explicit consent.

Yes. Accounts sync across phone, tablet, and computer so cards and dashboard access travel with you.

Yes. We match cards to accounts through the original email address.

VIP.LY is on iOS and Android, with a web dashboard for venues to issue cards and review reports.

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